Privacy Policy

Effective Date: 06/FEB/2026
Website: https://hindsitara.in/
Business Name: HindSitara

1. Introduction

HindSitara (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in compliance with:

General Data Protection Regulation (GDPR)
Information Technology Act, 2000 (India)
Applicable data protection laws

This Privacy Policy explains how we collect, use, store, and protect your information.

2. Data We Collect

We may collect the following personal data:

A. Identity Data

Full name
Username

B. Contact Data

Email address
Phone number
Billing address
Shipping address

C. Transaction Data

Order details
Payment confirmation (processed securely via payment gateway)

D. Technical Data

IP address
Browser type
Device information
Cookies and tracking data

E. Marketing Data

Email preferences
Communication consent

3. Legal Basis for Processing (GDPR Article 6)

We process your personal data under the following legal grounds:

Performance of a contract (order processing)
Legal obligation (tax & accounting compliance)
Legitimate interest (service improvement)
Your explicit consent (marketing emails)

4. How We Use Your Data

We use your data to:

Process and deliver orders
Manage payments
Provide customer support
Send order updates
Improve website functionality
Prevent fraud and misuse
Comply with legal obligations

We do NOT sell your personal data.

5. Data Sharing

We may share your information with:

Payment gateways
Courier & logistics partners
IT service providers
Legal authorities (if required by law)

All third parties are required to protect your data.

6. International Data Transfers

If data is transferred outside your country (e.g., payment gateways or hosting providers), we ensure appropriate safeguards are in place as required under GDPR.

7. Data Retention

We retain personal data:

As long as required for order processing
For legal/tax compliance (up to 7 years if required)
Until consent is withdrawn (for marketing)

8. Your GDPR Rights

If you are located in the EU or applicable jurisdiction, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion (“Right to be Forgotten”)
Restrict processing
Object to processing
Withdraw consent
Request data portability

To exercise your rights, contact:
📧 support@hindsitara.com

9. Cookies Policy

We use cookies to:

Improve user experience
Enable shopping cart functionality
Analyze website traffic

You can control cookies through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures including:

SSL encryption
Secure hosting
Limited access to personal data
Payment gateway security protocols

11. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or your data rights:

HindSitara
📧 support@hindsitara.in
🌐 https://hindsitara.in/