Shipping Policy
Shipping Policy
Effective Date: 02 February 2026
Website: https://hindsitara.in/
Business Name: HindSitara
1. Order Processing
All orders placed on HindSitara are processed within 1–2 working days after payment confirmation.
Orders are not processed on:
Sundays
Public holidays
National holidays
During festival seasons or high-demand periods, processing time may be slightly extended.
2. Shipping Coverage
We currently ship across India.
International shipping may be available upon request.
3. Delivery Time
Estimated delivery time:
Metro Cities: 3–5 working days
Other Locations: 4–7 working days
Remote Areas: 5–10 working days
Delivery timelines are estimates and may vary due to:
Courier delays
Weather conditions
Government restrictions
High seasonal demand
4. Shipping Charges
Shipping charges (if applicable) are calculated at checkout based on:
Order weight
Delivery location
Promotional offers
Free shipping may be available during special promotions.
5. Order Tracking
Once your order is dispatched:
You will receive a tracking ID via Email or SMS.
You can track your shipment through the courier partner’s website.
6. Incorrect Address
Customers are responsible for providing accurate shipping details.
HindSitara shall not be liable for:
Delivery delays due to incorrect address
Orders returned due to incomplete details
Additional shipping charges may apply for re-dispatch.
7. Delayed or Lost Shipments
If your order is delayed beyond expected timelines:
Please contact us at support@hindsitara.com
If shipment is declared lost by courier:
We will initiate replacement or refund after confirmation from courier partner.
8. Damaged Packages in Transit
If the package appears damaged:
Do not accept the parcel if visibly damaged.
If accepted, record an unboxing video immediately.
Report within 24 hours of delivery with proof.
Claims without unboxing video may not be accepted.
9. Force Majeure
HindSitara shall not be held responsible for delays caused by:
Natural disasters
Government restrictions
Pandemic situations
Courier strikes
Any events beyond our control
10. Contact Information
For shipping-related queries: